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acts as main contact, coordination, and help point for users and stakeholders
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oversees community etiquette
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manages and facilitates daily community interactions
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steers and works together with community advisory group
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supports challenge facilitators
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collaborates with national coalition facilitators
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coordinates pool of reviewers and co-confirms peer review requests and process
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embraces community companions
As Education for Climate community managers, we
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moderate and make sure that community interactions and conversations happen in a safe place
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create and assign participatory challenges based on converging community conversations based on the participatory challenge flow
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convert challenge output into knowledge library content based on co-validation process
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ensure that Advisory Group, National Coalition, Companion, and Reviewer interactions are fed into main platform engagement continuously and appropriately
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support, facilitate and highlight participatory challenge and community events
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curate community newsletter, platform activity stream, featured content and dashboards
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manage taxonomies & check their proper application – we will host update challenges from time to time to adapt the taxonomies to the community’s needs
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assign praise and recognition tags where applicable
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collect member feedback regularly
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support help desk operations